1. Introduction:

Welcome to Artemyst. Our payment policy is designed to ensure a seamless and secure shopping experience. By making a purchase on our platform, you agree to abide by the following terms.

 

2. Accepted Payment Methods:

• We accept payments via credit/debit cards (Visa, MasterCard, and American Express) and other recognized online payment platforms.

 

3. Currency:

• All prices listed on our website are in AED and USD. The final checkout price will be displayed in the currency of your choice, based on the current exchange rate.

 

4. Payment Security:

• We prioritize your security. All transactions on our platform are encrypted using advanced SSL (Secure Socket Layer) technology.
• Artemyst does not store your card details. All payment data is processed directly by our payment gateway partners, ensuring maximum security.

 

5. Payment Confirmation:

• Once your payment is successful, you'll receive a confirmation email with your order details. If you don't receive this email within a few hours, please contact our customer care team at care@artemystart.com.

 

6. Declined Payments:

• If your payment is declined or fails, please check with your bank or card provider. Sometimes, transactions might be declined due to daily limits, insufficient funds, or other bank policies.

 

7. Taxes and Duties:

• Prices displayed on our website are exclusive of the 5% VAT as per UAE policy. This will be added to your total at checkout. However, international orders may be subject to additional taxes or duties upon arrival in the destination country. These charges are the responsibility of the customer.

 

8. Changes in Prices:

• Prices for our products are subject to change without notice. However, once you place an order, the price you see at checkout is final and will not change.

 

9. Cancellation:

• Orders can be cancelled within 24 hours of placing them. Once an order has been processed or shipped, it cannot be cancelled.

 

10. Queries & Assistance:

For any questions or assistance regarding payments, please reach out to our dedicated customer service team at care@artemystart.com